Shipments

We offer a variety of shipping methods for your order. Once your order is shipped, we'll notify you via email, informing you of the tracking number so you always know where your order is. Below is a list of common shipping questions.

When will my order be shipped?

Orders placed before 12.00pm Monday to Friday will be despatched on the same day - this is our standard delivery service
Orders placed between 12.00pm and 5.00pm would be despatched on the next working day.
Actual delivery times will depend on which warehouse we deliver your products from.

International Shipping

Yes. We ship to worldwide. Our Export Customers help you after you order directly our website.

What should I do if product is damaged in shipment?

Our merchandise is carefully packed for shipment by our distribution centres, or is pre-packaged by our suppliers in compliance with carrier requirements. However we realise that shipment damage may occur in spite of these precautions.

Please check all shipments when they are delivered for shortages or external signs of damage. If you find a problem, notify the driver of all the items involved. If containers in your shipment appear damaged, you should immediately unpack them and inspect the contents. If there is damage, have the driver write a detailed description of the damage on both copies of the freight bill, and have the driver sign the freight bill.

Even if the containers in your shipment appear undamaged, you should still unpack and examine them as soon as possible. If you find concealed loss or damage, immediately report it to the carrier. Please do not dispose of any containers or packing material before any carrier inspection.

Please note: You must file any claims, with supporting documentation, in accordance with the terms of the carrier responsible for your delivery. Failure to do so will result in the carrier refusing to honour the claim. For your protection, our billings include insurance for damage or loss in transit.

Why not register online with TDH24 now?

TDH24.com brings you quality products at price on even the smallest orders. TDH24 offers minimum orders as low as 1 item, customer protection and express delivery with full tracking. TDH24 currently hosts more than 1,200 different types of products from over 100 different manufactory,including the following: PLC & Accessories, Inverters , Sensors, MCCBs, MCBs, Motor $ Drivers, Valve,...
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